Webex on Windows 7 64bit not working

M

Posted on 10/10/2015

Hi Ashish

I have changed my laptop (Windows 7 64bit) but webex is no more working. When I tried to run one of the video Cisco_WebEx_Add-On.exe is downloaded, however when I try to install/run it, it won't do anything. No error message is shown either. Is it a known issue? Any solution for it? I also tried to use in Chrome and it keeps saying "we can't add webex ext. Try again"

Thanks

Javid

M

Replied on 11/10/2015

uninstall Firefox again and then install it.

M

Replied on 12/10/2015

Thanks for the reply. In my case I used IE and when I tried to access the video it allowed me to install webex. After that it worked with remaining browsers too.