Unable to play recordings in Module 21

M

Posted on 10/05/2016

Hi,
I am not able to play recordings in Module 21. I have changed the password as requested when I logged in. Could you please take a look at this issue. I need to refer to some recordings to re-fresh the content.

Many Thanks
Bharathi

M

Replied on 10/05/2016

send a screen shot of the error.

M

Replied on 11/05/2016

Hi,
this was due to our company security settings. Although I do not know why module 16 was working but not module 21. I have to use different network to access the videos.
I currently have access to the module.

Thank you for your reply.