Let us have automation framework covered for my project

Type of application is basically Configuration and user management. Basically a call center web application.
Application flow in short -
a) There are 4 separate dropdowns, out of which 3 are common in every page which contains single/multiple selection options ability and on their selection add/update/select operation will happpen. **(Here i have lots of duplicate code in each class like each dropdown locators which are actually common in all pages -- need to improve on this )

b) User Management section where we will test permissions(No Access/Read/Read Write) on large of registered users against Sites(Site is some geographical locations)

Note - Application behavior need to covered in IE-11 and Chrome browser only

[size=200:2fhazuv0]Also guys i dont have enough time to watch videos in detail so please share you experience on framework structure.[/size:2fhazuv0]